Custom Home Insurance, a Steadfast Underwriting Agency has confirmed some important changes to the agency.


For more than five years, Steadfast has developed and operated Steadfast Domestic as a contestable broker portal for home insurance. During this time, Steadfast Domestic has become the platform of choice for Steadfast brokers placing their clients home insurance policies. As it is now a $300 million portfolio, it is uneconomic to continue with Custom Home.


As a result of the expansion of Steadfast Domestic, Custom Home will cease to offer new business or renewal terms on its Home and Contents and Landlords products effective from 1 April 2021.


We would like to thank our clients for their loyal support of Custom Home over the years.


If you have any questions, please contact


We hope you will consider Steadfast Domestic as a replacement policy.

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Custom Home Insurance is a trading name of SGUAS Pty Ltd (ABN 15 096 726 895, AFSL 234437). Underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL 239687). Any information contained on this website is general advice only and has been prepared without taking into account your client’s objectives, financial situation or needs. Your client should consider these, having regard to the appropriateness of this advice and the relevant Product Disclosure Statement (‘PDS’) and Policy Wording which can be obtained by downloading it from this website or by calling 1300 002 255 before deciding to acquire, or to continue to hold, this policy.


Steadfast Group Limited (ABN 98 073 659 677) (‘SGL’) has a shareholding in our agency. Some of the brokers we deal with may be SGL subsidiaries or associates. We have access to shared services from SGL. These include (but are not exclusive to): model operating procedures, manuals, legal, technical, HR, compliance, sum insured and product comparison tools; insurance cover placement and claims support; group insurance arrangements; and group purchasing arrangements. These services are funded by SGL, subsidised by SGL or SGL receives a fee for them.


Please refer to the individual agency’s website to view its Privacy Policy, Complaints and Dispute Resolution Process, Terms and Conditions of Trade or seek a Broker Administration Agreement.