Custom Home Insurance

Custom Home Insurance

Custom Home Insurance

Custom Home Insurance, a Steadfast Underwriting Agency has confirmed some important changes to the agency.

For more than five years, Steadfast has developed and operated Steadfast Domestic as a contestable broker portal for home insurance. During this time, Steadfast Domestic has become the platform of choice for Steadfast brokers placing their clients home insurance policies. As it is now a $300 million portfolio, it is uneconomic to continue with Custom Home.

As a result of the expansion of Steadfast Domestic, Custom Home will cease to offer new business or renewal terms on its Home and Contents and Landlords products effective from 1 April 2021.

We would like to thank our clients for their loyal support of Custom Home over the years.

If you have any questions, please contact

We hope you will consider Steadfast Domestic as a replacement policy.

Contact us

Get in touch with our team

Custom Home Insurance is a trading name of SGUAS Pty Ltd (ABN 15 096 726 895, AFSL 234437). Underwritten by Chubb Insurance Australia Limited (ABN 23 001 642 020, AFSL 239687). Any information contained on this website is general advice only and has been prepared without taking into account your client’s objectives, financial situation or needs. Your client should consider these, having regard to the appropriateness of this advice and the relevant Product Disclosure Statement (‘PDS’) and Policy Wording which can be obtained by downloading it from this website or by calling 1300 002 255 before deciding to acquire, or to continue to hold, this policy.

Custom Home Insurance is a wholly owned subsidiary of Steadfast Group Ltd (ABN 98 073 659 677) (‘SGL’). SGL may receive a professional services fee (PSF) from insurers, premium funders and underwriting agencies such as Custom Home Insurance (Partner) for access to regulatory and compliance support; marketing and communications; data insights; and access to technology platforms. The PSF is an agreed amount between SGL and the relevant Partner, usually annually. The PSF is not determined by the volume of the business that the Steadfast Network brokers place, nor is the amount of the PSF known to the Steadfast Network Brokers, so it is not able to influence recommendations to their clients.

Custom Home Insurance may have access to shared services from SGL, including: compliance tools; procedures; manuals and training; legal; HR banking; and group purchasing arrangements. These services are funded by SGL, subsidised by SGL or SGL receives a fee for them.

SGL’s FSG is available at or on request by telephoning SGL’s Company Secretary on +61 2 9495 6500.

Please refer to the individual agency’s website to view its Privacy Policy, Complaints and Dispute Resolution Process, Terms and Conditions of Trade or seek a Broker Administration Agreement.